M & T Bank, Brooklyn, NY
December 2009- Date
- process range of retail and commercial transactions
- handle X daily financial transactions
- initiate and open new accounts
- issue cashier checks, money orders, currency orders
- order and activate ATM and debit cards
- activate fund transfers
- receive and verify loan and mortgage payments
- verify endorsements
- manage customer inquiries and complaints
- consult with customers on bank products and services
- identify and refer sales opportunities
- comply with all operational, security and control policies and procedures
- balance work daily
- adhere to all reconciliation and balancing procedures
- assist with daily operation and balancing of ATMs
Wells Fargo, Yonkers, NY
October 2007 - November 2009
- processed paying and receiving transactions for all product types and services
- recorded all transactions in compliance with bank procedures
- cross-sold bank services and products to meet teller referral targets
- maintained a 97% teller balancing average
- met scorecard goals consistently
No comments:
Post a Comment