Saturday, November 10, 2012

Bank domain testing interview questions

First of all I would like to introduce three dimensional testing career mentioned by Danny R. Faught. There are three categories of skill that need to be judged before hiring any software tester. 

What are those three skill categories?
 
1) Testing skill
2) Domain knowledge
3) Technical expertise.


No doubt that any tester should have the basic testing skills like Manual testing and Automation testing. Tester having the common sense can even find most of the obvious bugs in the software. Then would you say that this much testing is sufficient? Would you release the product on the basis of this much testing done? Certainly not. You will certainly have a product look by the domain expert before the product goes into the market.

While testing any application you should think like a end-user. But every human being has the limitations and one can’t be the expert in all of the three dimensions mentioned above. (If you are the experts in all of the above skills then please let me know ;-) ) So you can’t assure that you can think 100% like how the end-user going to use your application. User who is going to use your application may be having a good understanding of the domain he is working on. You need to balance all these skill activities so that all product aspects will get addressed.

Nowadays you can see the professional being hired in different companies are more domain experts than having technical skills. Current software industry is also seeing a good trend that many professional developers and domain experts are moving into software testing.

We can observe one more reason why domain experts are most wanted! When you hire fresh engineers who are just out of college you cannot expect them to compete with the experienced professionals. Why? Because experienced professional certainly have the advantage of domain and testing experience and they have better understandings of different issues and can deliver the application better and faster.

Here are some of the examples where you can see the distinct edge of domain knowledge: 

1) Mobile application testing.
2) Wireless application testing
3) VoIP applications
4) Protocol testing
5) Banking applications
6) Network testing


How will you test such applications without knowledge of specific domain? Are you going to test the BFSI applications (Banking, Financial Services and Insurance) just for UI or functionality or security or load or stress? You should know what are the user requirements in banking, working procedures, commerce background, exposure to brokerage etc and should test application accordingly, then only you can say that your testing is enough – Here comes the need of subject-matter experts.

Let’s take example of my current project: I am currently working on search engine application. Where I need to know the basic of search engine terminologies and concepts. Many times I see some other team tester’s asking me questions like what is ‘publishers’ and ‘advertisers’, what is the difference and what they do? Do you think they can test the application based on current online advertising and SEO? Certainly not. Unless and until they get well familiar with these terminologies and functionalities.

When I know the functional domain better I can better write and execute more test cases and can effectively simulate the end user actions which is distinctly a big advantage.

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