Best for Savings, Cds, and MMAs. Listed in a chart just for you!
Customer Service
A bank teller must be able to provide outstanding customer service
to all patrons, even those who are not as pleasant as others. Emphasize
aspects of your personality that demonstrate your ability to provide
good customer service, such as being patient, friendly and outgoing.
Discuss any previous jobs you're held in customer service to demonstrate
that you are experienced working with the general public.
Honesty
A bank teller spends her day working with money, so the interviewer
wants to know you can be trusted. He does not want to hire someone he
suspects will steal money from the bank and become a liability to the
institution. Prove to him that you are an honest person who can be
trusted by emphasizing your good personal history with past employers.
Offer to provide references that will support your claims.
Good Judgment
You want to provide excellent customer service to patrons, but you
don't want them to take advantage of the financial institution, so you
need to have good judgment to know when someone gives you a counterfeit
bill or a forged check or is attempting to do something else illegal.
Let the interviewer know that you're perceptive by telling the him about
a time you took the initiative to make a good judgment call on the job
that was beneficial to the company.
Multitasking
Customers want to be able to come into their local financial
institution and get their banking done quickly. At peak times, banks
often get very busy, so a teller needs to be quick and efficient so
customers do not have to wait in line very long. Discuss your ability to
multitask in the interview, to show the hiring manager that you are an
efficient worker who can work quickly to please the customer.
Reliability
A financial institution depends on its bank tellers to be at work
on time, during their scheduled hours, to provide customer service. If a
bank teller comes to work late or makes a habit of not showing up for
work at all, the customers suffer. Discuss the fact that you're a very
reliable employee. If you're a very punctual person who is always on
time for work and rarely takes sick days, share this with him. It will
help to demonstrate that if hired, you would be a very reliable
employee.
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